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Customer Service Support Officer

Tel: 0800 066 2188

Email: r.begum@thecpc.ac.uk

What my job role is:

To be the first point of contact within CPC for our members and suppliers. I induct new member institutions. I guide them through the registration process and I also support other departments within CPC when needed.

What I'm professionally passionate about:

I am passionate about helping others to get the best of the services provided for them and guiding them to what is best for them. I enjoy being both part of a team and independent to help customers get a great service.

What previous experiences I have that link in with my current role:

I have always worked in a team in different charity organisations where great customer service impacts both the business and the community. I have previous work experience in Tesco and City year UK.

My inspiration and motivation:

I am inspired by people who want to help both the company grow but also help those in the community by giving back to them.

How would I describe myself in three words?

Bubbly, thoughtful and helpful