The framework agreement for Washroom Services including Period Dignity Solutions offers our members a one-stop shop for the procurement of washroom services and associated products. Services available under the framework include:

  • Sanitary waste collection and disposal
  • Hygiene services
  • Disposal of medical and sharps waste
  • Provision of roller towels, hand dryers, and other washroom-related equipment
  • Period Dignity Solutions

Key Facts

Start date
1st May 2021
End date
30th April 2024
Optional extension
30th May 2025

Key Benefits of this Framework

  1. More advantageous pricing based on economies of scale from aggregated spend, with no price increases considered prior to 30th April 2022
  2. A detailed Specification of Requirements is provided with detailed service standards and reporting requirements establishing a process for performance monitoring.
  3. The call-off Terms and Conditions have been established at framework. These incorporate new elements such as: service frequency/volume variation, disruption to service delivery, consolidation of contracts and exit planning.
  4. To ensure that the services are delivered in accordance with the minimum service levels outlined in the call-off contract, the call-off Terms and Conditions for Lots 1-13 now include provisions on service level credits which can be included in the call-off arrangement. Where incorporated, such credits will be calculated in accordance with the guidance outlined in Appendix B Call-off Terms and Conditions Lots 1-13 Schedule 2.
  5. Reduced administrative effort and associated cost savings.
  6. Supporting call-off documentation is provided in the form of a mini-competition template and a direct award template to ensure that agreement users ensure that call off contracts are brought within the terms of the agreement.
  7. Added value services are incorporated including online account portals, 'greener' waste disposal routes e.g. RDF
  8. Lot 14 covers both product supply and educational support for period dignity initiatives. The lot focuses on products which are safe, sustainably sourced, and with a low environmental impact. Access to the lot is broad covering students, staff, and the wider community where the community is engaged in a period dignity scheme led by a Member Institution. Sales may be through the institution or direct from the end user and may include product delivery to the premises of the Member Institution or, where required, delivery to a personal address.
  9. The development of a longer-term relationship with suppliers which is mutually beneficial.
  10. The Framework allows for the flexibility to determine specific requirements at the call off stage.
  11. Framework Agreements support longer term business planning as they span a period of typically four years and allow some stability from market fluctuations.
  12. NWUPC and your Consortium will provide contract management support to you should you experience any issues with suppliers and will act in your best interests.

Supplier Details

Lots No. Suppliers
Lot 1: East Anglia 5 View Suppliers
Lot 2: East Midlands 5 View Suppliers
Lot 3: London 5 View Suppliers
Lot 4: North East England 4 View Suppliers
Lot 5: North West England 5 View Suppliers
Lot 6: Scotland 4 View Suppliers
Lot 7: South East England 5 View Suppliers
Lot 8: South West England 4 View Suppliers
Lot 9: Wales 4 View Suppliers
Lot 10: West Midlands 5 View Suppliers
Lot 11: Yorkshire 5 View Suppliers
Lot 12: Northern Ireland 5 View Suppliers
Lot 13: National (excluding Northern Ireland) 1 View Suppliers
Supplier Agreement No.
Citron Hygiene 2021/2538
Lot 14: Period Dignity Solutions 5 View Suppliers

How can I use this Framework

Multiple methods of call-off including direct via ranking, desktop exercise and full mini-competition including permitted variation of weightings

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If you require support in running a further competition via this framework, Tenet Services can help. Tenet offer a nationwide service specialising in assisting education establishments to complete further competitions.

Tenet are part of the Crescent Purchasing Group of Companies and operate on a not-for-profit basis.

Go to Tenet Services

Get a Quote

The CPC Quote Tool is free to use for all our members and offers quick, compliant access to all suppliers on our frameworks for purchases that fall below £189,330.

"The Quote Tool was easy to use and time saving, resulting in a straightforward process where we just had to put the details in once and could then use the reputable suppliers already recommended."

Deborah Anderson-Dixon, Finance Manager at Sir William Romney's School

For purchases that exceed £189,330, the CPC Sourcing Cloud is available that complies with the regulations to allow electronic tender returns whilst still being free to use for our members. Find out more about CPC Sourcing Cloud.

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  • One-to-one procurement support
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Associated Documentation

The following documents are associated with this framework. Some are required for successful use of the framework and are clearly marked.

File Details Essential
Framework User GuideThis is required reading if you are considering using this framework. It tells you everything you need to know about the panel of providers, eligibility, running the mini-competition process, and evaluating bids. YesDownload
Mini Competition ChecklistIt is recommended that members utilise this checklist when undertaking a mini-competition process to maximise the likelihood of obtaining a satisfactory quantity and quality of bid responses from suppliers YesDownload
Appendix A - Specification of Requirements Lots 1-13 Download
Invitation to Mini Competition Template Lots 1-13 YesDownload
Appendix B - Call Off Terms & Conditions Download
Appendix C - Specification of Requirements Lot 14 Download
Appendix D - Call Off Terms & Conditions Lot 14 Download
Appendix E - Direct Award Call Off Template Lots 1-13 Download
Appendix G - Award Criteria All Lots Download
Lots 1-13 Basket Pricing All suppliers Download
Desktop Calculator Download
Lot 14 Period Dignity Solutions Basket Pricing All Suppliers Download
Promotion Download

Contract Manager

The contracting authority for this framework is NWUPC.

Ekkehard Kugler

  • Name: Ekkehard Kugler
  • Tel: 0161 974 0964
  • Email: [email protected]
  • Chat with our helpdesk: Live Chat