The CPC's framework agreement for Telecommunications Services offers our members access to a comprehensive range of telecommunications supplies, services and solutions to meet all your telecommunication needs across six Lots.

Key Facts

Start date
23rd April 2018
End date
22nd April 2022

Key Benefits of this Framework

  1. A fast, efficient and compliant route to market through mini-competition, using CPC’s Quote tool.
  2. Full compliance with Public Contract Regulations 2015.
  3. Access to best value supplies, solutions and services.
  4. Provision of expert technical advice and guidance through the framework Help Desk (initial basic advice and guidance is provided free of charge)
  5. Availability of further competition support services and complex technical support services

Supplier Details

Lots No. Suppliers
Lot 1: Integrated and Unified Communications Includes: Hardware, Software, Provisioning and Support of UC Solution / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. 6 View Suppliers
Lot 2: IP Telephony, Voice Over IP and Call Packages Includes: Hardware, Software, Management Systems, Provisioning and Support of IP Telephony and VOIP Solutions / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. 4 View Suppliers
Supplier Agreement No.
4Net Technologies Limited 2018/1909
Adept Technology Group plc 2018/1910
Cavendish Communications Ltd 2018/1911
Cirrus Response Limited 2018/1912
Lot 3: WAN, VPN and Broadband Includes: Hardware, Software, Management Systems, Provisioning and Support of WAN, MAN, Campus, VPN & Third Party Broadband Services / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. 3 View Suppliers
Supplier Agreement No.
Adept Technology Group plc 2018/1910
Joskos Solutions Ltd 2018/1916
Talk Straight Limited 2018/1920
Lot 4: LAN and Associated Services Includes: Hardware, Software, Management Systems, Provisioning and Support of LAN Infrastructure / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. 1 View Suppliers
Supplier Agreement No.
Adept Technology Group plc 2018/1910
Lot 5: PABX Systems, PSTN Lines, Call Packages and Billing Solutions Includes: Hardware, Software, Management Systems, Provisioning and Support of PABX, PSTN Calling & Billing services / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. 4 View Suppliers
Lot 6: Mobiles including Devices, Air Time and Services Includes: Hardware, Provisioning, Warranty and Support of Mobiles, SIM and Airtime packages including Hardware, Software, Management Systems, Provisioning and Support of WiFi &and 5G Solutions / Infrastructure as a Service. Also includes managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. 2 View Suppliers

How can I use this Framework

CPC typically recommend that members undertake a further competition considering their own particular requirements, however please see the user guide for further details.

Tenet logo

If you require support in running a further competition via this framework, Tenet Services can help. Tenet offer a nationwide service specialising in assisting education establishments to complete further competitions.

Tenet are part of the Crescent Purchasing Group of Companies and operate on a not-for-profit basis.

Go to Tenet Services

Get a Quote

The CPC Quote Tool is free to use for all our members and offers quick, compliant access to all suppliers on our frameworks for purchases that fall below £189,330.

"The Quote Tool was easy to use and time saving, resulting in a straightforward process where we just had to put the details in once and could then use the reputable suppliers already recommended."

Deborah Anderson-Dixon, Finance Manager at Sir William Romney's School

For purchases that exceed £189,330, the CPC Sourcing Cloud is available that complies with the regulations to allow electronic tender returns whilst still being free to use for our members. Find out more about CPC Sourcing Cloud.

Use This Framework

Sign in to your user account to get a quote.

Don't have a user account? If your institution is already a member, you can create your own user account.

Sign up for free and use this framework

You can buy through our frameworks if your institution is a CPC member. It’s free to join if you are from a school, academy, multi-academy trust, college, university or you offer educational services.

CPC is owned by the education sector and our 70 frameworks are designed to save you money whilst being safe, easy to use and compliant. Your CPC membership also provides:

  • One-to-one procurement support
  • Fully funded CPD accredited procurement courses
  • The opportunity to get funding from our charity CPL Group

CPC has over 8000 members, search to see if your institution is already a member. If your institution is not in the list, click the Join CPC today button.

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Associated Documentation

The following documents are associated with this framework. Some are required for successful use of the framework and are clearly marked.

File Details Essential
User GuideThis is required reading if you are considering using this framework. It tells you everything you need to know about the panel of providers, eligibility, running the mini-competition process, and evaluating bids. YesDownload
Appendix B - Further Competition TemplateThe attached template document should assist you with running your further competition and once completed should be sent to all suppliers on the relevant framework lot. Download
Appendix C - Sample Order FormHaving selected your chosen telecommunication services provider, orders can be placed via the Framework Order Form. Your preferred supplier will populate the Order Form with the full details of your requirement and then present you with a completed Order Form for signature. Download
Appendix D - Access AgreementThis is a confirmation of access to the framework, and an agreement of commitment to use said framework. Download
Purchase T&CCall-Off Terms and Conditions for Purchase Download
Lease T&CCall-Off Terms and Conditions for Lease Download
Service T&CCall-Off Terms and Conditions for Service Download
Mini Competition ChecklistIt is recommended that members utilise this checklist when undertaking a mini-competition process to maximise the likelihood of obtaining a satisfactory quantity and quality of bid responses from suppliers YesDownload

Contract Manager

The contracting authority for this framework is Crescent Purchasing Consortium with Dukefield Procurement.

Dukefield Procurement Contact Details

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