Telecommunications Services
The CPC's framework agreement for Telecommunications Services offers our members access to a comprehensive range of telecommunications supplies, services and solutions to meet all your telecommunication needs across six Lots.
It was awarded on 23rd April 2018 and runs to 22nd April 2021 with a possible extension to 22nd April 2022.
Key Benefits of this Framework
- A fast, efficient and compliant route to market through mini-competition, using CPC’s Quote tool.
- Full compliance with EU Regulations and the Public Contract Regulations 2015.
- Access to best value supplies, solutions and services.
- Provision of expert technical advice and guidance through the framework Help Desk (initial basic advice and guidance is provided free of charge)
- Availability of further competition support services and complex technical support services
Supplier Details
| Lots | No. Suppliers | ||||||||||||||||||||||||
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| Lot 1: Integrated and Unified Communications | Includes: Hardware, Software, Provisioning and Support of UC Solution / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. | 6 | View Suppliers | ||||||||||||||||||||||
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| Lot 2: IP Telephony, Voice Over IP and Call Packages | Includes: Hardware, Software, Management Systems, Provisioning and Support of IP Telephony and VOIP Solutions / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. | 4 | View Suppliers | ||||||||||||||||||||||
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| Lot 3: WAN, VPN and Broadband | Includes: Hardware, Software, Management Systems, Provisioning and Support of WAN, MAN, Campus, VPN & Third Party Broadband Services / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. | 3 | View Suppliers | ||||||||||||||||||||||
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| Lot 4: LAN and Associated Services | Includes: Hardware, Software, Management Systems, Provisioning and Support of LAN Infrastructure / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. | 1 | View Suppliers | ||||||||||||||||||||||
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| Lot 5: PABX Systems, PSTN Lines, Call Packages and Billing Solutions | Includes: Hardware, Software, Management Systems, Provisioning and Support of PABX, PSTN Calling & Billing services / Infrastructure as a Service including managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. | 4 | View Suppliers | ||||||||||||||||||||||
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| Lot 6: Mobiles including Devices, Air Time and Services | Includes: Hardware, Provisioning, Warranty and Support of Mobiles, SIM and Airtime packages including Hardware, Software, Management Systems, Provisioning and Support of WiFi &and 5G Solutions / Infrastructure as a Service. Also includes managed services i.e Service Desk, Service Delivery, Remote Monitoring, IT Service Operations, Procurement, Support, Maintenance and Warranties. | 2 | View Suppliers | ||||||||||||||||||||||
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How can I use this Framework
CPC typically recommend that members undertake a further competition considering their own particular requirements, however please see the user guide for further details.
If you require support in running a further competition via this framework, Tenet Services can help. Tenet offer a nationwide service specialising in assisting education establishments to complete further competitions.
Tenet are part of the Crescent Purchasing Group of Companies and operate on a not-for-profit basis.
Get a Quote
The CPC Quote Tool is free to use for all our members and offers quick, compliant access to all suppliers on our frameworks for purchases that fall below £181,302.
"The Quote Tool was easy to use and time saving, resulting in a straightforward process where we just had to put the details in once and could then use the reputable suppliers already recommended."
Deborah Anderson-Dixon, Finance Manager at Sir William Romney's School
For purchases that exceed £181,302, the CPC Sourcing Cloud is available that complies with the regulations to allow electronic tender returns whilst still being free to use for our members. Find out more about CPC Sourcing Cloud.
Use This Framework
To use this framework and get a quote you need to sign in.
Create a User Account
To create a free user account your institution needs to be a CPC member, CPC membership is completely free for educational establishments.
When you join the CPC you will receive some amazing benefits including access to 65 frameworks and specialist procurement advice, plus you won't be inundated with lots of marketing calls and emails that you don't need.
The joining form only takes a few minutes to complete and upon registering as a member you will typically be approved within 10 minutes (during the hours of 9am and 4.30pm).
To see if your institution is already registered as a CPC member use the search bar below, if your institution is not a member click the Join the CPC button. Remember CPC membership is free for educational establishments.
Search for your institution
Associated Documentation
The following documents are associated with this framework. Some are required for successful use of the framework and are clearly marked.
| File | Details | Essential | |
|---|---|---|---|
| User Guide | This is required reading if you are considering using this framework. It tells you everything you need to know about the panel of providers, eligibility, running the mini-competition process, and evaluating bids. | Yes | Download |
| Appendix B - Further Competition Template | The attached template document should assist you with running your further competition and once completed should be sent to all suppliers on the relevant framework lot. | Download | |
| Appendix C - Sample Order Form | Having selected your chosen telecommunication services provider, orders can be placed via the Framework Order Form. Your preferred supplier will populate the Order Form with the full details of your requirement and then present you with a completed Order Form for signature. | Download | |
| Appendix D - Access Agreement | This is a confirmation of access to the framework, and an agreement of commitment to use said framework. | Download | |
| Purchase T&C | Call-Off Terms and Conditions for Purchase | Download | |
| Lease T&C | Call-Off Terms and Conditions for Lease | Download | |
| Service T&C | Call-Off Terms and Conditions for Service | Download |
Contract Manager
NPG Contact Details
- Website: https://www.nationaleducationtelecomsframework.org/
- Tel: 0843 5070460
- Email: enquiries@nationaleducationtelecomsframework.org
CPC Contract Manager
- Name: Helpdesk Team
- Tel: 0800 066 2188
- Email: helpdesk@thecpc.ac.uk
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