We've got a new look! Tenet Education Services and CPL Group have joined the CPC brand! Learn more 

CPC Swoosh

Ensuring Procurement Practice is Best Practice


A recent Procurement Policy Note issued by Crown Commercial Service (CCS) advises that the CCS’s Mystery Shopper team is now actively following up to check how contracting authorities (who are reported to the service by suppliers) have implemented their recommendations.

This means that now the investigation doesn’t end when contracting authorities say they will make changes - the Mystery Shopper team is following up to make sure that changes were made.

Suppliers already know they can contact the Mystery Shopper team to raise issues about a procurement and the team then works with the supplier and the authority to broker a result. In many cases, recommendations are agreed with the bodies to make changes to future procurements, and details of these cases are then published.

The results of the follow-up investigations will be published every month alongside the usual Mystery Shopper publication. You can find out more information about CCS’s Mystery Shopper service on FELP.

Related News

Data Centre Equipment & Infrastructure framework arrives

Expanding CPC's selection of ICT & Telecoms purchasing agreements, NEUPC's Data Centre Equipment & Infrastructure framework is ready to utilise.

CPC awarded UK’s Best Workplaces™ recognition!

CPC has officially been named one of the UK’s Best Workplaces™ 2024 by Great Place To Work®, the global authority on workplace culture.

Invitation to Tender for Security Services framework

The Invitation to Tender (ITT) for our new Security Staffing and Associated framework has been published on MultiQuote (project ref CA13538).