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Design & Installation for the Customer Experience (Catering & Social Spaces)

Putting customer experience at the forefront of catering and social spaces, through specialist design and installation services

Starting Date
01/09/2022
Ending Date
31/08/2026
Extended End Date
31/08/2026
Tender Reference
CAT11062-TU
Description

TUCO Ref: CAT11062-TU

Hunter Ref: 22876

The TUCO Design & Installation for the Customer Experience (Catering & Social Spaces) framework agreement has been awarded to 10 suppliers over 2 lots. The scope of each lot is as follows:

  • Lot 1: Customer Design Experience - specialist suppliers with expertise in designing catering and interactive social spaces, which may include menu design, staff uniform, crockery, sustainability, brand, etc. Conceptualising innovative design solutions to enhance the ambience of the area/s and create an increase in footfall and spend. 
  • Lot 2: Kitchen and Counter Design, Manufacture and Installation - the provision of design layouts for kitchen and counter areas. Services utilise suppliers' own in-house specialist design layout, in-house or sub-contracted fabrication, and/or the ability to supply and install specified equipment or install client supplied equipment to industry standards.
Benefits
    • It is free to use for members
    • Eliminates the need to individually undertake your own full procurement exercise, which saves time and resources
    • Simplifies the process and removes the cost in procuring the services and providers
    • Legally compliant framework agreement developed within the UK Public Contract Regulations
    • Consistent Terms & Conditions of contract
    • Opportunity for further savings through further competition
    • TUCO regularly audit the nominated suppliers to assist in the management and reduction of food safety risks
  1. Using this framework supports our Giving Back initiative. Our charity's focus is on SEND, wellbeing and absenteeism
How to Use

You can use this framework by joining TUCO. Just complete TUCO's application form or call TUCO on 0161 713 3420 to request membership.

If you don't have CPC membership, firstly join CPC - it's free for educational organisations.

Associate membership is free to all educational establishments, for more information on the benefits of TUCO membership, please see the About TUCO page. Once you have access to their site, you will be able to view guidance documentation. If you require any assistance, please contact the Contracting Manager as listed below.

Institutions can call off from the Design and Installation for the Customer Experience framework through one of the following three methods:

1. Direct award
2. Utilising the quality scoring from the framework tender and reassessing just price
3. Mini competition

Contract Manager

The contracting authority for this Framework is TUCO Ltd.

Lisa O'Shea

Contracts Manager

[email protected]

0161 974 0947